The Lean Sigma Six method has been shown to greatly help its practitioners learn how to better attend to their customer’s needs and promote the overall success of the business. Gary Kapanowski credits his ability to fully utilize and understand the method to his mentor Dr. Robert Kaplan. He credits him with helping him to win the Financial Executive of the Year Award in 2006. “I was trained in a seminar by Dr. Kaplan, the guru of the Balance Scorecard, which is how I won the 2006 FEYA award,” said Kapanowski.
Gary Kapanowski suggests to all the Six Sigma employees to learn follow his example and find a dedicated mentor. It’s somewhat intimidating for those with White and Yellow Belts, because they are unfamiliar with the consulting and technological duties provided by Green and Black Belts.